Privacy Policy

1. Introduction

Welcome to JobsThrough.

JobsThrough Pte. Ltd. ("JobsThrough", "we", "our" or "us") operates an online employment marketplace that connects Employers with Part Timers through our website, mobile applications and related services (collectively, the "Platform").

We recognise the importance of protecting your Personal Data and are committed to handling your information responsibly, transparently and in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA") and other applicable laws.

This Privacy Policy explains:

• what information we collect;

• how we collect it;

• how we use it;

• who we disclose it to;

• how long we retain it;

• your rights regarding your Personal Data.

By creating an account, accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, you should not use the Platform.

2. About JobsThrough

JobsThrough Pte. Ltd.

UEN: 202505836H

Country of Incorporation: Singapore

Website:
www.jobsthrough.com

Email:
admin@jobsthrough.com

3. Definitions

For the purposes of this Privacy Policy:

Employer means any individual, company or organisation using the Platform to recruit or engage Part Timers.

Part Timer means an individual seeking or performing temporary, casual or part-time work through the Platform.

Personal Data means any information relating to an identified or identifiable individual, whether true or not.

Platform means the JobsThrough mobile applications, website and all related services.

Services means any services offered through the Platform including but not limited to:

• job postings;

• job applications;

• messaging;

• QR attendance;

• ratings;

• subscriptions;

• boosts;

• premium memberships;

• scheduling;

• future payroll tools;

• digital contracts; and

• other workforce management features.

4. Scope

This Privacy Policy applies to:

• Employers;

• Part Timers;

• visitors to our website;

• users of our mobile applications;

• individuals contacting us;

• individuals participating in promotions;

• prospective customers.

This Privacy Policy applies regardless of whether you access the Platform via:

• iOS

• Android

• Website

5. Information We Collect

The information collected depends on how you use the Platform.

5.1 Information collected from Part Timers

When you register as a Part Timer, we may collect:

Identity Information

• Full name

• Date of birth

• Gender (if provided)

• Mobile number

• Email address

• Profile photograph

Account Information

• Username

• Password (encrypted)

• Login history

• Verification status

Employment Profile

• Skills

• Experience

• Qualifications

• Languages

• Availability

• Preferred industries

• Preferred working locations

• Certifications uploaded

• Resume or CV (if uploaded)

Platform Activity

• Jobs viewed

• Jobs applied

• Jobs shortlisted

• Confirmed engagements

• Attendance records

• Ratings received

• Messaging history

• Customer support interactions

5.2 Information collected from Employers

When an Employer creates an account we may collect:

Account Information

• Name

• Company name

• Email

• Mobile number

• Company logo

• Billing information

Business Information

Where required, we may request:

• UEN

• ACRA information

• Business registration documents

• Identity verification documents

• Other supporting documentation

Although these documents are not required during initial registration, JobsThrough reserves the right to request such information at any time for verification, compliance or fraud prevention purposes.

Employer Activity

We collect:

• Job postings

• Job descriptions

• Applicant information

• Shortlisted candidates

• Messaging history

• Attendance records

• Timesheets generated

• Ratings submitted

• Subscription history

• Credit purchases

• Boost purchases

• Administrative actions

5.3 Payment Information

JobsThrough does not process salary payments to Part Timers.

Employers are solely responsible for paying Part Timers directly.

Where Employers purchase paid services, we may collect:

• billing information;

• payment transaction references;

• purchase history;

• subscription history;

• credits purchased;

• invoices;

• refunds (where applicable).

Payment card information may be processed by third-party payment providers and not stored by JobsThrough except where necessary for transaction records.

5.4 Automatically Collected Information

When you use the Platform we may automatically collect:

• IP address

• Device model

• Operating system

• Browser information

• App version

• Language

• Time zone

• Device identifiers

• Network information

• Login timestamps

• Crash reports

• Diagnostic information

• Session information

5.5 Usage Information

We may collect information regarding:

• pages visited;

• jobs viewed;

• search history;

• search filters;

• clicks;

• application behaviour;

• subscription usage;

• purchases;

• interactions with notifications;

• feature usage.

6. How We Collect Information

We collect information when you:

• register an account;

• complete your profile;

• upload documents;

• upload certificates;

• upload profile photographs;

• purchase credits;

• subscribe to Premium Membership;

• post jobs;

• apply for jobs;

• shortlist applicants;

• send messages;

• upload attachments;

• scan QR attendance;

• generate timesheets;

• contact customer support;

• participate in surveys;

• participate in promotions;

• report another user;

• submit feedback.

We may also receive information from:

• payment providers;

• analytics providers;

• fraud prevention providers;

• service providers;

• law enforcement;

• regulators;

• publicly available sources.

7. Cookies and Similar Technologies

Our website and Platform may use cookies, SDKs, local storage and similar technologies to:

• remember user preferences;

• maintain login sessions;

• improve performance;

• understand user behaviour;

• analyse Platform usage;

• improve security;

• detect fraud;

• personalise user experience.

Users may manage certain cookie settings through their browser, although disabling cookies may affect Platform functionality.

8. Messaging, Communications and QR Attendance

8.1 In-App Messaging

The Platform provides messaging functionality between Employers and Part Timers after an applicant has been shortlisted.

We may process and store:

• messages;

• photographs;

• documents;

• videos;

• timestamps;

• delivery status;

• read status;

• conversation metadata.

Message attachments (including photographs, documents and videos) are retained for 30 days unless a longer retention period is required by law or for an ongoing investigation. Text message records and related metadata may be retained for up to three (3) years in accordance with our data retention policy.

Users are responsible for the content they transmit through the messaging feature. JobsThrough does not routinely monitor private communications but reserves the right to review messages where reasonably necessary to investigate suspected fraud, abuse, harassment, security incidents, violations of our Terms of Use, or to comply with legal obligations.

Users acknowledge that external links and contact information shared through the messaging feature are exchanged at their own risk. JobsThrough does not endorse, verify or assume responsibility for third-party websites, services or communications conducted outside the Platform.

8.2 QR Attendance

For confirmed engagements, Employers may generate a QR code for attendance purposes. The QR code may be displayed by the Employer or an authorised on-site supervisor. Part Timers are required to scan the QR code using the Platform to record both check-in and check-out.

In connection with QR attendance, we may collect and store:

• attendance timestamps;

• job identifiers;

• account identifiers;

• device information associated with the scan;

• scan success or failure logs; and

• related audit records.

These records are used to facilitate attendance tracking, generate timesheets, investigate attendance discrepancies, detect fraud, support customer enquiries and improve the reliability of the Platform.

9. How We Use Your Personal Data

JobsThrough collects and uses Personal Data to operate, improve and secure the Platform and to facilitate employment opportunities between Employers and Part Timers.

Depending on how you use the Platform, we may use your Personal Data for one or more of the following purposes.

9.1 Provision of Services

We use your Personal Data to:

• create and administer your account;

• authenticate your identity;

• provide access to Platform features;

• facilitate job postings;

• facilitate job applications;

• enable Employers to review applications;

• enable Part Timers to apply for available jobs;

• facilitate communication between Employers and Part Timers;

• record attendance;

• generate attendance reports and timesheets;

• manage subscriptions;

• manage purchased credits;

• process purchases of paid Platform services;

• provide customer support.

9.2 Job Matching

One of the primary purposes of the Platform is to match Employers with suitable Part Timers.

To improve the relevance of job recommendations and applicant visibility, JobsThrough may consider information including:

• skills;

• experience;

• certifications;

• industries worked;

• preferred locations;

• previous applications;

• historical ratings;

• attendance history;

• account standing;

• availability.

This processing helps us improve the quality of recommendations made through the Platform.

JobsThrough does not guarantee that:

• a Part Timer will receive job offers;

• an Employer will receive suitable applicants;

• any recommendation will result in employment.

9.3 Platform Administration

We may use Personal Data to:

• manage user accounts;

• administer subscriptions;

• maintain Platform functionality;

• verify purchases;

• provide technical support;

• investigate reported issues;

• maintain audit records.

9.4 Communications

We may communicate with users regarding:

• account activity;

• security alerts;

• login notifications;

• password resets;

• verification requests;

• new job applications;

• new job opportunities;

• shortlisted applicants;

• chat messages;

• attendance reminders;

• Platform announcements;

• changes to our Terms;

• changes to this Privacy Policy.

These communications are generally considered necessary for the operation of the Platform.

9.5 Push Notifications

Subject to your device settings and applicable laws, we may send push notifications including:

• new job opportunities;

• new applicants;

• chat messages;

• attendance reminders;

• job confirmations;

• subscription notifications;

• account alerts;

• important security notices.

You may manage notification preferences through your device settings or, where available, within the Platform.

9.6 Customer Support

Where you contact us, we may use your Personal Data to:

• investigate complaints;

• respond to enquiries;

• resolve disputes;

• improve customer service;

• investigate technical issues.

9.7 Product Improvement

We continually improve the Platform.

Accordingly, we may analyse aggregated or anonymised information to:

• improve Platform usability;

• develop new features;

• improve search functionality;

• improve job recommendations;

• improve application workflows;

• improve subscription offerings;

• improve attendance management.

Where reasonably possible, such analysis will use anonymised or aggregated data rather than directly identifying individuals.

10. Ratings and Reputation

Following completion of a confirmed engagement, Employers may submit ratings regarding a Part Timer's performance.

Ratings currently consist of structured numerical ratings using a one (1) to five (5) star scale and may include predefined assessment categories determined by JobsThrough.

Ratings may become part of a Part Timer's profile and may influence future hiring decisions by Employers.

Ratings may also be considered by the Platform when determining:

• profile visibility;

• recommendation relevance;

• search ordering;

• other Platform functionality.

Ratings submitted by Employers are intended to reflect the Employer's own experience.

JobsThrough does not independently verify the accuracy of ratings before publication.

Ratings are generally final once submitted.

JobsThrough may remove or amend ratings where we reasonably determine that:

• the rating resulted from fraud;

• the rating was submitted in error;

• the rating is demonstrably false;

• the rating violates applicable law;

• the rating breaches our Terms of Use.

Ratings do not expire unless removed by JobsThrough.

11. Fraud Prevention and Platform Integrity

Protecting the integrity of the Platform is fundamental to our business.

Accordingly, we may collect, analyse and use Personal Data to detect, prevent and investigate:

• fake accounts;

• identity fraud;

• spam;

• harassment;

• payment fraud;

• attendance fraud;

• QR code misuse;

• multiple account creation;

• platform abuse;

• attempts to circumvent Platform fees;

• automated access;

• scraping activities;

• security incidents;

• suspicious account activity.

To assist with fraud prevention we may analyse:

• IP addresses;

• login history;

• device identifiers;

• attendance patterns;

• messaging behaviour;

• purchasing behaviour;

• account relationships;

• account creation patterns.

Where necessary we may suspend or terminate accounts pending investigation.

12. Sharing Your Personal Data

JobsThrough does not sell Personal Data.

However, in order to operate the Platform we may disclose Personal Data to the following categories of recipients.

12.1 Employers

Where you are a Part Timer applying for jobs, Employers may receive information including:

• your name;

• profile photograph;

• skills;

• experience;

• certifications;

• ratings;

• attendance history (where applicable);

• messages exchanged;

• other information included within your profile.

12.2 Part Timers

Where you are an Employer, Part Timers may receive information including:

• company name;

• company logo;

• job postings;

• messages exchanged;

• job details;

• contact information where voluntarily provided.

12.3 Service Providers

We may engage third parties to provide services including:

• cloud hosting;

• payment processing;

• analytics;

• customer support;

• data storage;

• security monitoring;

• communications;

• email delivery;

• push notifications.

These providers are only authorised to process Personal Data for services performed on our behalf.

12.4 Legal Disclosure

We may disclose Personal Data where required:

• by law;

• by court order;

• by regulators;

• by law enforcement;

• to investigate fraud;

• to protect legal rights;

• to prevent harm;

• to enforce our Terms.

12.5 Corporate Transactions

If JobsThrough undergoes:

• merger;

• acquisition;

• investment;

• restructuring;

• sale of assets;

Personal Data may be transferred as part of that transaction subject to applicable law.

13. International Transfers

JobsThrough is incorporated in Singapore.

Some of our service providers may process data outside Singapore.

Where Personal Data is transferred internationally, JobsThrough will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to that required under the PDPA or as otherwise required by applicable law.

14. Data Retention

Unless a longer retention period is required or permitted by law, JobsThrough generally retains Personal Data as follows:

Data Type	Retention Period
Account information	Up to 3 years after account closure
Job applications	3 years
Job postings	3 years
Attendance records	3 years
Ratings	3 years after account closure unless required for ongoing disputes
Purchase records	3 years or longer where required by law
Chat text	3 years
Chat attachments (photos, videos, documents)	30 days
Customer support records	3 years
Fraud investigation records	As reasonably necessary

At the end of the applicable retention period, Personal Data will be securely deleted, anonymised or otherwise disposed of in accordance with applicable law and our internal retention policies.

15. Security of Your Personal Data

JobsThrough takes the security of Personal Data seriously and implements reasonable administrative, physical and technical safeguards designed to protect Personal Data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

Access to Personal Data is restricted to employees, contractors and authorised service providers who require such access to perform their duties.

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, JobsThrough cannot guarantee absolute security of any information transmitted to or stored on the Platform.

Users are responsible for maintaining the confidentiality of their own account credentials and should immediately notify JobsThrough if they believe their account has been compromised.

16. Account Deletion

JobsThrough respects every user's right to discontinue use of the Platform.

Users may permanently delete their account through the account deletion function available within the Platform.

Upon confirmation of the deletion request:

• access to the account will be permanently disabled;

• the user profile will no longer be accessible;

• subscriptions associated with the account may terminate;

• unused credits may be forfeited unless otherwise required by law;

• ongoing communications may cease;

• pending applications or engagements may be affected.

Before confirming deletion, users will be informed that deleting their account may affect:

• ongoing jobs;

• recently completed jobs;

• pending applications;

• messaging history;

• attendance records;

• ratings;

• subscription benefits.

Users acknowledge and agree that they are solely responsible for the consequences of voluntarily deleting their account.

JobsThrough shall not be responsible for disputes, losses or inconvenience arising from a user's voluntary deletion of their account, including disputes between Employers and Part Timers regarding ongoing or recently completed engagements.

Deletion of an account does not necessarily result in immediate deletion of all Personal Data. Certain information may continue to be retained in accordance with this Privacy Policy where reasonably necessary to:

• comply with legal obligations;

• establish or defend legal claims;

• investigate fraud;

• maintain financial records;

• enforce our Terms of Use;

• maintain platform security;

• resolve disputes.

17. Your Rights

Subject to the PDPA and other applicable laws, you may have the right to:

• request access to your Personal Data;

• request correction of inaccurate Personal Data;

• withdraw consent where consent is the legal basis for processing;

• request information regarding how your Personal Data has been used or disclosed, where applicable under law.

Requests should be submitted to the contact details provided at the end of this Privacy Policy.

Before responding to any request, JobsThrough may require reasonable verification of your identity.

Where permitted by law, JobsThrough may charge a reasonable administrative fee for certain access requests.

JobsThrough may decline requests where permitted by applicable law, including where disclosure would:

• reveal another person's Personal Data;

• prejudice ongoing investigations;

• breach legal obligations;

• compromise platform security;

• involve information subject to legal privilege.

18. Marketing Communications

From time to time, JobsThrough may send information relating to:

• new Platform features;

• promotions;

• membership benefits;

• product updates;

• events;

• surveys;

• newsletters;

• other marketing communications.

Where required by law, such communications will only be sent with the appropriate consent.

Users may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided or by contacting JobsThrough.

Even where a user opts out of marketing communications, JobsThrough may continue sending service-related communications necessary for the operation of the Platform, including security alerts, account notices and transactional messages.

19. Children's Privacy

The Platform is intended only for individuals who meet the minimum age requirements specified by JobsThrough.

Individuals below the minimum permitted age are not permitted to create an account.

JobsThrough employs reasonable measures to reject account registrations that indicate a date of birth below the minimum age requirement.

If JobsThrough becomes aware that Personal Data belonging to a person below the permitted age has been collected contrary to this policy, we may suspend the account and delete the information where appropriate.

Parents or legal guardians who believe that a minor has created an account may contact JobsThrough to request investigation and appropriate action.

20. Third-Party Services and External Websites

The Platform may contain links to third-party websites, services or applications.

JobsThrough does not control and is not responsible for:

• the privacy practices;

• content;

• security;

• availability;

• accuracy;

of third-party websites or services.

Users should review the privacy policies of any third-party websites before providing Personal Data.

21. Future Platform Features

JobsThrough continually develops and enhances its services.

Future features may include:

• payroll assistance;

• workforce scheduling;

• GPS attendance verification;

• digital employment contracts;

• enhanced reporting;

• workforce management tools;

• additional employer services.

Where future features require the collection or use of additional Personal Data beyond the scope described in this Privacy Policy, JobsThrough will update this Privacy Policy or provide additional notices as required by applicable law before implementing such changes.

22. Changes to this Privacy Policy

JobsThrough may amend this Privacy Policy from time to time to reflect:

• changes in legislation;

• regulatory guidance;

• technological developments;

• new Platform features;

• business operations;

• security requirements.

The updated version will be published on the Platform together with the revised effective date.

Continued use of the Platform after any revised Privacy Policy becomes effective constitutes acknowledgement of the updated Privacy Policy.

Where required by law, JobsThrough will obtain additional consent before processing Personal Data for materially different purposes.

23. Contact Us

If you have any questions, requests or complaints relating to this Privacy Policy or the handling of your Personal Data, please contact us:

JobsThrough Pte. Ltd.

Email: admin@jobsthrough.com

Website: www.jobsthrough.com

Country of Incorporation: Singapore

JobsThrough will endeavour to acknowledge enquiries within a reasonable period and will respond in accordance with applicable legal requirements.

24. Miscellaneous

If any provision of this Privacy Policy is found to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect.

This Privacy Policy shall be governed by the laws of the Republic of Singapore.

Nothing in this Privacy Policy limits any rights that users may have under applicable law.

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